We love if we could help you with your property damage, and we do. However, the problem with property damage is that there are adjusters involved, there are people that need to go look at your car, there are people that need to fix your car and there are salvage yards and a lot of things. A lot of these companies need appointments.
So, what happens is that when we call many times, we leave a voicemail and they call us back. Leave a voicemail, or let’s say they talk to us. Now, we need to coordinate with you on what your schedule is to try to figure out if we coordinate back to the insurance company to get their adjuster to look at your car or the collision center or whatever the case is.
That is why it is okay to talk to adjusters only for property damage. Do not talk to them at all for injuries because again, they are trying not to pay. So, it is very important that if you talk to them about property damage, you only talk about your car, to get an appointment, to take it to an adjuster, mechanic, or body shop. If you have questions, call us at 833-4-BAD DAY (833-422-3329).
(Transcript from the video, transcribed but not reviewed)